The Terms and Conditions below govern the sale of products from NATALIJA to ‘you’ the ‘consumer’/‘customer’. Any reference to ‘we’, ‘our’, ‘us’ is solely referring to NATALIJA. Your use of this website to purchase products indicates an agreement to abide by these Terms and Conditions.

SIGN UP OFFER

*MINDFULLYMINE 10% Off Your First Order - Offer applies to both full and sale price styles for first time purchasers only. Please enter code MINDFULLYMINE at the checkout to redeem the offer. Offer excludes prior purchases and is not valid with any other promotion or offer. 

WAREHOUSE SALE ITEMS

Unfortunately we do not offer refunds or exchanges on Warehouse Sale items, as these are FINAL SALE. If for some reason, you feel as though the item is faulty, please email customercare@natalijathelabel.com.au with 3-4 photos of the item(s), along with your order number and we will contact you with any next steps. 

COLOURS

Every care has been taken to ensure colours are correct and are a true reflection of their beauty. Please note that there may be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes and we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software.

PRICES

All prices shown on this website are in Australian dollars (AUD) which includes GST. 

We reserve the right to amend prices.

We have chosen to close all our wholesale accounts and sell directly to our customers, shorten our supply chain and move to an on-demand method of manufacturing. In doing so we avoid retail markups and are able to bring customers high quality, responsibly made garments at a lower price point.

Alternative currencies can be viewed by changing the region in the top corner on desktop, and from the left navigation menu on mobile and tablet.  We also offer currency views in USD, CAD, GBP and EUR. All payments are billed in AUD. Currency conversions are set by your bank and any further charges in relation to this will be made by your bank.

SHIPPING

Shipping/delivery prices are subject to change without notice. All delivery times provided in this website are estimates only provided by delivery agents. NATALIJA will not be held responsible for deliveries that are late, lost or damaged. Customers bear all the risk of loss and damage associated with the order as of the time it has been cleared from our premises.

Learn more about domestic and international shipping here.

Learn more about our return policy here.

ORDERS

The order confirmation created after an online sale together with these Terms and Conditions is the final binding agreement between us and you on the matters stipulated by these Terms and Conditions. 

PAYMENT OPTIONS

We offer the following payment options: AfterPay (Australia only), PayPal, Visa, Mastercard, Diners Club, AMEX.

AFTERPAY

AfterPay allows you to complete your purchase now and make equal fortnightly payments. AfterPay customers must; be over 18 years of age, have an Australian residential address and have a debit or credit card. When completing a purchase using AfterPay for the first time you will be charged for your first instalment immediately. If you are an existing AfterPay customer your first instalment will be charged to you 14 days after the date of purchase. Once your purchase is complete a payment schedule will be provided to you.

For more information on AfterPay terms click here. (https://www.afterpay.com.au/terms)

WARRANTIES

Whilst reasonable steps have been undertaken to ensure that information is free from error, to the extent permitted by applicable law, we do not warrant the accuracy, adequacy or completeness of material on this website. All information is subject to change without notice. We do not guarantee that this website or third party website will be free from viruses, or that access to this website or third party websites will function as intended or be uninterrupted. All terms implied by law, except those that cannot be lawfully excluded, are excluded.

LIMITATIONS OF LIABILITY

Subject to any responsibilities implied by law and which cannot be excluded, NATALIJA, and its directors, employees, agents and contractors, are not liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever, whether direct, indirect or consequential, arising out of or referable to material on this website, to third party material, third party services, or to access of this website by you, howsoever caused, whether in contract, tort including negligence, statute or otherwise. Indemnity You indemnify us in respect of any liability incurred by us for any loss, cost, damage, or expense however caused, or suffered by us as a result of your breach of these website Terms of Use.

AVAILABILITY OF THIS WEBSITE

  1. As electronic services are subject to interruption or breakdown, access to this Website is offered on an "as is" and "as available" basis only.
  2. We may impose limits or restrictions on the use you may make of this website. Further, for security, technical, maintenance, legal or regulatory reasons, or due to any breach of these Terms of Use, we may withdraw this website at any time and without notice to you.

COPYRIGHT AND TRADEMARKS

  1. Copyright application by this website is owned by Natalija Pty Ltd.
  2. Except where necessary for and incidental to personally viewing the Material on this website via your web browser, or as permitted under the Copyright Act 1968 or other applicable laws, no material on this website may be reproduced, stored (for any period of time) in an electronic or other retrieval system, modified, adapted, uploaded to a third party location, framed, performed in public, or transmitted, in any form by any process whatsoever, without our written consent.

ACCEPTANCE AND CHANGES TO TERMS OF USE AND THIS WEBSITE

  1. You acknowledge and accept that your use of this website indicates your acceptance of these Terms of Use and the Privacy Policy.
  2. These are the current Terms of Use. They replace any other terms of use for this Website published on this Website to date. We may at any time vary the Terms of Use for security, legal or regulatory reasons, or to reflect updates or changes to the products offered, services or functionality of this website, by publishing the varied Terms of Use on this website. We will indicate on this website that these terms of use have changed, however, we are under no obligation to specifically contact or notify you of any variation to these Terms of Use. You accept that by doing this, we have provided you with sufficient notice of the variation. By your use of this website after any variation, you are taken to have accepted the new Terms of Use.
  3. We reserve the right to do the following, at any time, without notice: - modify, suspend or terminate operation of or access to this website, or any portion of this website, for any reason; - modify or change this website, or any portion of this website, including products offered, prices and any applicable policies; - interrupt the operation of this website, or any portion of this website, as necessary to perform maintenance, error correction or other changes.

GENERAL

  1. The law applicable to this website and to disputes arising out of this website is the law of the State of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia.
  2. Should any clause or part thereof of these Terms of Use be found to be void, unenforceable or invalid, then it is severed from this agreement, leaving the remainder in full force and effect, provided that the severance has not altered the basic nature of this agreement.
  3. You may not rely on our words or conduct as a waiver of any right unless the waiver is in writing. In this clause, "conduct" includes delay in the exercise of any right. "Right" means any right of NATALIJA arising under or in connection with these Terms of Use or otherwise, and includes the right to rely on this clause. "Waiver" includes an election between rights and remedies, and conduct which might otherwise give rise to an estoppel.

Updated: May 2020